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Board of directors

The following are brief profiles of the board of directors and executive officers of LifeWorks:

Headshot of Jill Denham

Jill Denham

Gillian (Jill) Denham is President of Authentum Partners Ltd., which invests in technology and related businesses and provides advisory services. Ms Denham currently serves on the board of directors of Canadian Pacific Railway Limited, Canaccord Genuity (as Lead Director) and Kinaxis Inc. She spent her career at Wood Gundy and CIBC. She has held senior positions in investment banking, was President of Merchant Banking/Private Equity and had regional responsibility for CIBC in Europe. She was also head of the Retail Bank for CIBC. Ms Denham holds an Honours Business Administration degree from the Ivey Business School, Western University, and a Master of Business Administration from Harvard Business School.

Headshot of Luc Bachand

Luc Bachand

Luc Bachand is a corporate director and currently sits on the boards of Mouvement Desjardins, Cominar Real Estate Investment Trust, LifeWorks Investment Management Ltd., HEC Montréal and the Fondation Jeunes en Tête. He also sits on the Investment Committee of Power Sustainable Energy Infrastructure Inc. Mr. Bachand was Vice-Chairman and Head of BMO Capital Markets in Québec from 2006 until his retirement in 2016. Mr. Bachand joined BMO Financial Group in 1983, where he held several positions within the Capital Markets Group. He holds a Bachelor’s degree in Business Administration from HEC Montréal and a Master of Business Administration from Concordia University. Mr. Bachand is a fellow of the Institute of Canadian Bankers and has obtained the ICD.D designation from the Institute of Corporate Directors.

Headshot of Robert Courteau

Robert Courteau

Robert Courteau is a corporate director and executive advisor. He sits on the boards of Kinaxis Inc. and D2L. Most recently, he was chief executive officer of Altus Group and prior to this role, Mr. Courteau was a global corporate executive with SAP AG. Throughout his various executive positions, Mr. Courteau has refined his expertise and insights into global market leadership, advisory services, enterprise application software and data solutions. Mr. Courteau holds a Bachelor of Commerce degree and was awarded an honorary doctor of laws degree from Concordia University. The Royal Institution of Chartered Surveyors further recognized his dedication and innovative leadership in 2014, awarding him a fellowship. He currently serves as vice chair of the Holland Bloorview Hospital Foundation.

Headshot of Ron Lalonde

Ron Lalonde

Ron Lalonde is a corporate director. Prior to his retirement in 2010, Mr. Lalonde was Senior Executive Vice President, Technology & Operations at CIBC. Prior to this, he was the Chief Administrative Officer of CIBC, with responsibility for finance, legal, compliance, human resources, marketing and other support functions. Mr. Lalonde also held senior executive positions in London, England and New York. He currently serves as a Commissioner on the board of the Toronto Transit Commission and is a board member of a private company, SCM Insurance Services. Mr. Lalonde holds a Bachelor of Arts degree from Western University and a Master of Business Administration from the Ivey Business School.

Brad Levy

Brad Levy

Bradford (Brad) Levy is Chief Executive Officer of Symphony Communication Services. Previously, Mr. Levy was Chief Executive Officer of MarkitSERV and has held various positions at Markit, Goldman Sachs and Lehman Brothers. He has also held board and advisory positions with TradeWeb, LoanX, BondDesk and CDS IndexCo. Mr. Levy holds a Bachelor of Science degree in Finance from the State University of New York at Albany.

Headshot of Stephen Liptrap

Stephen Liptrap

Stephen Liptrap is president and chief executive officer of LifeWorks. Mr. Liptrap joined the company’s senior executive team in 2008, bringing with him more than 25 years of senior executive experience in the high tech, consumer packaged goods and retail sectors. In 2010, he was appointed executive vice president and general manager of LifeWorks’ largest business unit, Employee Support Solutions. In 2016, Mr. Liptrap was appointed chief operating officer, responsible for leading the company’s business operations and functions. He is a member of the Business Council of Canada and the Human Capital Policy Council of the C.D. Howe Institute. He has been a member of the national committee for CAMH’s 150 leading Canadians for mental health, and served on the HR committee of the 2015 PanAm games, the Canadian board of directors for NCR and the pension board for Europe of a large technology company. Mr. Liptrap holds an Honours Business Administration degree from the Ivey business school, Western University, is a graduate of the Harvard advanced management program and is a Certified Human Resources Executive (“CHRE”).

Headshot of Chitra Nayak

Chitra Nayak

Chitra Nayak is a corporate director and currently serves on the board of directors of public companies Forward Air Corporation, Infosys and Invitae, and private companies Intercom and UrbanFootprint. She is on the ESG Committee at Infosys, and is the ESG lead director on the Invitae board. She is a Boston Consulting Group (BCG) Senior Advisor, a venture partner at 1414 Ventures and also advises technology startups. Previously, Ms Nayak was Chief Operating Officer (“COO”) of Comfy by Building Robotics, COO of the U.S. business of Funding Circle and COO, Platform at She has also held leadership positions at AAA Northern California and Charles Schwab & Co. and began her career at the BCG. Ms Nayak holds a Bachelor of Science degree in Engineering from the Indian Institute of Technology, a Master of Science in Engineering from Cornell University and a Master of Business Administration degree from Harvard Business School.

Portrait de Kevin Pennington

Kevin Pennington

Kevin Pennington formerly served as Special Advisor to the CEO of Fiserv, Inc., after serving five years as Chief Human Resources Officer (“CHRO”) of Fiserv, a leading global technology provider for the financial services industry. Throughout his more than 35-year career, Mr. Pennington has held progressively senior human resources roles in both the United States and Canada, having served as a CHRO for 27 years. He served as Executive Vice President, CHRO and Administration with Agere Systems Inc., a semiconductor company spun off from Lucent Technologies, from 2001 to 2005, followed by six years as Executive Vice President, CHRO with Toronto-based Rogers Communications Inc. Mr. Pennington holds a Bachelor of Science degree in Behavioral Science/Management and a Master of Science degree in Counseling, both from Shippensburg University of Pennsylvania.

Headshot of Dale Ponder

Dale Ponder

Dale Ponder is a corporate director and the recently retired Co-Chair of Osler, Hoskin & Harcourt LLP (“Osler”), a leading Canadian business law firm. She is also the immediate past chief executive and managing partner of Osler. Ms Ponder’s legal practice experience has focused on mergers and acquisitions, capital markets, securities regulation and corporate governance. She has had extensive experience throughout her career leading transactions relating to public and private mergers and acquisitions matters and advising boards of public companies. She also has been an advocate for women in leadership in the profession throughout her career. Ms Ponder is a trustee of Choice Properties REIT and is a member of the board of Holland Bloorview Kids Rehabilitation Hospital and the Caldwell Partners Top 40 advisory board. Ms Ponder is also chair of the Canadian Business Growth Fund.