Skip to main content

Company Profile

LifeWorks is the global leader in total wellbeing that provides technology-enabled solutions to our clients to support the mental, physical, social and financial wellbeing of their people.

LifeWorks is the global leader in total wellbeing that provides technology-enabled solutions to our clients to support the mental, physical, social and financial wellbeing of their people. By improving lives, we improve business. Our approach spans services in employee and family assistance, health and wellness, recognition, pension and benefits administration, retirement consulting, actuarial and investment services. LifeWorks employs over 6,000 employees who work with some 24,000 client organizations that use our services in more than 160 countries. LifeWorks is a publicly traded company on the Toronto Stock Exchange (TSX: LWRK). 

Throughout its 55-year history, LifeWorks (formerly Morneau Shepell) has developed solutions to meet the needs of its clients in managing the health and productivity of employees and delivering employee wellbeing programs. The Company has a longstanding track record as a leading provider of human resources services in Canada, with an emphasis on pension and benefits administration, wellbeing (including employee and family assistance programs (“EFAP”)) and enhanced health and absence management services. 

Overview of services 
 

LifeWorks is a leading provider of technology-enabled HR services that deliver an integrated approach to wellbeing. The Company’s focus is on providing what its clients need to support the mental, physical, social and financial wellbeing of their people.  

The Company’s approach covers services in digital wellbeing solutions, iCBT, employee and family assistance, recognition, health and wellness, retirement consulting, actuarial and investment services and pension and benefits administration. It is the leading provider of EFAP, the largest provider of integrated absence management solutions in Canada and the largest administrator of retirement and benefits plans. As a leader in strategic HR services and innovative pension design, the Company assists clients in solving complex workforce problems and provides integrated productivity, health and retirement solutions.  

Its services support the health, productivity and financial security of employees, help reduce workplace absenteeism and promote wellbeing.

Wellbeing Solutions

Wellbeing Solutions offers counselling and educational services, and targeted health and wellness programs, through its tech-enabled wellbeing platform, to support employees and their families’ work, financial and personal needs.

Administrative Solutions

Administrative Solutions manages all aspects of the administration of clients’ pension and benefits plans.

Health and Productivity Solutions

Health and Productivity Solutions provides administration and support services to organizations in the areas of attendance, disability and workers’ compensation, as well as the mental health continuum of care.

Retirement Solutions

Retirement Solutions assists organizations in the design, determination of funding requirements, management and financial control of pension and benefits plans.

The Company helps to increase engagement, productivity and financial outcomes, while reducing risk, to enhance competitiveness and business success.