EFAP - employee & family assistance program
EFAP - employee & family assistance program
A unique EFAP that makes real difference in the world
After completing counselling with TELUS Health (formerly LifeWorks)
Of employees achieve personal goals.
Drop in absenteeism.
Our comprehensive EFAP counselling maintains the wellbeing, health and, therefore, job performance of each employee.

Confidential, professional support
Offering an employee & family assistance program means that your staff has access to a safe, confidential resource to manage stressful circumstances and personal issues. Around-the-clock access to professional assessments and counselling is a tremendous asset for employees navigating complex life challenges like finances, relationships, retirement and health concerns.
We are not your average EFAP
We are:
63% of new users to our 24/7 Care Access Centre say they would not have reached out for support through more traditional means
This EFAP includes custom content, ranging from toolkits and resources to videos and podcasts, complete with advice on managing specific health risks.
Everyone’s situation is unique, and our 24/7 Care Access Centre will carefully assess each employee’s needs, provide immediate support and, when necessary, triage an employee to the right counsellor.
Organizations can tap real-time clinical support in the event of traumatic or violent incidents on both a global (e.g. natural disaster) and intimate (workplace accident) scale.