President and Chief Executive Officer
Stephen Liptrap is president and chief executive officer of LifeWorks. Mr. Liptrap joined the company’s senior executive team in 2008, bringing with him more than 25 years of senior executive experience in the high tech, consumer packaged goods and retail sectors. In 2010, he was appointed executive vice president and general manager of LifeWorks’ largest business unit, Employee Support Solutions. In 2016, Mr. Liptrap was appointed chief operating officer, responsible for leading the company’s business operations and functions. He is a member of the business council of Canada and the Human Capital Policy Council of the C.D. Howe Institute. He has been a member of the national committee for CAMH’s 150 leading Canadians for mental health, and served on the HR committee of the 2015 PanAm games, the Canadian board of directors for NCR and the pension board for Europe of a large technology company. Mr. Liptrap led the acquisition of LifeWorks in 2018 and the company now provides its award-winning platform to clients across the globe, providing a wealth of resources and support for mental, physical, social and financial wellbeing. Mr. Liptrap holds an honours business administration degree from the Ivey business school, Western University, is a graduate of the Harvard advanced management program and is a Certified Human Resources Executive (“CHRE”).
President, Administrative Solutions and Executive Vice President, LifeWorks
Pierre Chamberland is President, Administrative Solutions and Executive Vice President. Mr. Chamberland is responsible for the overall management of LifeWorks’ outsourcing practice and oversees pension and benefits administration services for the Company as a whole. Since joining the Company in 1982, Mr. Chamberland has been involved in both consulting as well as outsourcing on pensions and benefits. In his current role, he brings extensive experience and understanding of the Canadian and U.S. outsourcing environment, having worked with clients throughout North America, including large corporations, as well as government, public and para-public organizations. Early in his career, Mr. Chamberland managed many significant benefits and pension administration implementation projects. He was also the primary driver behind the launch of the innovative Ariel® suite of software for pension and benefits administration. He continues to provide strategic consulting and project management support on new client implementation projects. Mr. Chamberland is active in the local community and has been personally involved for several years in the annual United Way campaign, where he acts on behalf of senior leaders of LifeWorks. Mr. Chamberland graduated from Université Laval in 1982 with a degree in Actuarial Sciences. He became a Fellow of the Canadian Institute of Actuaries and of the Society of Actuaries in 1986.
Chief Financial Officer and Executive Vice President, LifeWorks
Grier Colter is Chief Financial Officer and Executive Vice President. He has approximately 25 years of finance experience and has oversight of investor relations, corporate finance, taxation, financial reporting, strategy, and mergers and acquisitions. Prior to joining LifeWorks, he was Chief Financial Officer of ECN Capital Corp. and a key member of the management team that transformed the company through several transactions. Prior to that, Mr. Colter served in senior level positions at large publicly traded corporations, including Canadian Tire Corporation and Barrick Gold Corporation. Mr. Colter earned his Chartered Accountant designation with Ernst & Young LLP. He is a Chartered Financial Analyst and holds a Bachelor of Business Administration with Honours from Wilfrid Laurier University.
Chief Commercial Officer and Executive Vice President, LifeWorks
Norah Joyce is Chief Commercial Officer and Executive Vice President. She has responsibility for customer relationship management and the Company’s regional growth strategy, as well as the Company’s public sector growth strategy in Canada. Ms Joyce joined LifeWorks in 2009 following almost two decades of experience as a consultant and strategy leader in the human resources consulting industry. Her experience at LifeWorks includes acting as Chief Commercial Officer for Canada and regional leader for Western Canada, responsible for helping LifeWorks become a market leader in that part of the country. Ms Joyce has a Bachelor’s degree in Psychology from the University of Western Ontario.
President, Integrated Health Solutions and Executive Vice President, LifeWorks
Neil King is President, Integrated Health Solutions and Executive Vice President. His portfolio includes the overall management of the LifeWorks EFAP and wellbeing businesses globally. Mr. King joined the Company in 2009 and was previously U.S. Chief Commercial Officer. While working in the Employee Support Solutions business, Mr. King helped lead the Company to become one of the largest employee and family assistance program providers in the world and to significantly increase customer satisfaction. Prior to joining LifeWorks, Mr. King held senior international sales leadership roles at Fortune 1000 companies. Mr. King holds an Honours degree in Business from Wilfrid Laurier University and a Master of Business Administration degree from the University of Toronto’s Rotman School of Management. He is active in the community and within LifeWorks where, for the last 10 years, he has been a key contributor to the Company’s Kakuma initiative to build a technology centre and high school for girls in a refugee camp in northern Kenya.
General Counsel and Corporate Secretary
Susan Marsh is General Counsel, Corporate Secretary and Executive Vice President. Ms Marsh provides legal and risk management counsel to the Company on all aspects of its business and operations and acts as a trusted advisor and business partner, assisting the Company in identifying and implementing its strategic and tactical objectives. She is responsible for and has oversight over legal, risk, privacy, corporate communications, internal audit, sustainability and corporate social responsibility. Ms Marsh has more than 15 years of experience in corporate, commercial and securities law, working with public and private companies as both external and internal legal counsel. Prior to joining the Company, she worked as a lawyer at law firms in Toronto and St. John’s. Ms Marsh graduated from the University of New Brunswick Law School in 2004 after studying biochemistry at Memorial University. She was among the first graduating class of the Rotman School of Management’s Leadership Program for In-House Counsel and holds the title of Certified In-House Counsel, Canada (CIC.C). In 2016, Ms Marsh was recognized with Lexpert’s Rising Star award, which acknowledges leading lawyers under the age of 40 from across Canada who have made contributions to the community or profession, such as volunteering, board membership and/or teaching.
Chief Data and Technology Officer and Executive Vice President, LifeWorks
Kaytek Przybylski is Chief Data and Technology Officer and Executive Vice President. Mr. Przybylski joined the Company in 2019, bringing more than 20 years of experience driving technology and digital transformation in the enterprise. He is recognized for his expertise in digital product development, cloud computing, agile and DevOps and for his record of accomplishments in supporting clients through digital transformation. Prior to joining LifeWorks, Mr. Przybylski held various Canadian, North American and global leadership positions at a leading global digital and cloud services provider. Mr. Przybylski began his career at a Canadian software start-up and was part of the late 1990s tech boom at a boutique technology consulting firm, working with leading Canadian banks and retailers. He holds a degree in software engineering from the University of Toronto and a major in management and commerce from the Rotman School of Management.
President, Retirement and Financial Solutions and Executive Vice President, LifeWorks
Idan Shlesinger is President, Retirement and Financial Solutions and Executive Vice President. In this role, Mr. Shlesinger provides leadership and guidance for LifeWorks’ Defined Benefit and Defined Contribution Retirement, Investment and Financial wellbeing businesses. Mr. Shlesinger joined LifeWorks in 2007 as a senior consulting actuary. Since then he has held various roles, most recently as the leader of LifeWorks’ DC Solutions business, where he oversaw LifeWorks’ growth to become one of Canada’s largest providers of DC services. He has more than 20 years of experience providing strategic advisory services to corporate and public sector organizations. Mr. Shlesinger has a passion for creative problem-solving and innovation in the retirement and financial wellbeing space. He has a particular interest in helping organizations improve financial outcomes for their people, while managing costs and risks, and has been a frequent speaker and writer on these topics. He commenced his actuarial studies at the University of the Witwatersrand in Johannesburg and completed his studies at the University of Toronto. He is a Fellow of the Canadian Institute of Actuaries and of the Society of Actuaries.
Chief Human Resources Officer and Executive Vice President, LifeWorks
Gillian Whitebread is Chief Human Resources Officer and Executive Vice President. Ms Whitebread joined the Company in September 2018. She is responsible for developing and executing the global people strategy to enable the Company’s business growth, while fostering an inclusive, purpose-driven culture centred around total wellbeing. As CHRO, she is also a LifeWorks client, leveraging the Company’s products and services to deliver best-in-class experiences which promote our people’s mental health and wellbeing and empower them to be brand ambassadors. For over 20 years, she has enabled businesses by building diverse high-performing teams, fostering inclusive workplaces, focusing on the top people priorities to further business strategy, and designing engaging, brand-aligned employee experiences. Immediately prior to joining LifeWorks, Ms Whitebread was Vice President, Human Resources of CIBC’s Technology & Operations and Client Connectivity & Innovation team, enabling CIBC’s digital, workplace and business model transformation. She graduated from Queen’s University with an Honours Bachelor of Commerce degree and holds a Master of Business Administration degree from the Richard Ivey School of Business and Certified HR Leader designation from the Human Resources Professionals Association. In addition to her corporate experience, she sits on the Board of Trustees of the McMichael Canadian Art Collection and is Chair of its Human Resources Committee.