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Americans concerned about return to pre-pandemic life and economy

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Corporate / Mental Health / United States

Americans concerned about return to pre-pandemic life and economy

Morneau Shepell’s Mental Health Index™ holds steady for June at a six-point decline from the pre-pandemic benchmark of 75

CHICAGO, July 6, 2020 – Morneau Shepell, a leading provider of total wellbeing, mental health and digital mental health services, today released its monthly Mental Health Index™ report. The June report marked the third consecutive month with a negative mental health score, although the decline has leveled off. The findings show that even with parts of the country re-opening after nearly three months of lockdown, financial risk and feelings of isolation remain the top threats to American employees’ mental health.

The Mental Health Index™ score is -6. The score measures the improvement or decline in mental health from the pre-2020 benchmark of 75. This month’s overall score is identical to the score last month. The Mental Health Index™ also tracks sub-scores against the benchmark, measuring optimism (-7.9), anxiety (-7.7), work productivity (-6.9), depression (-6.8) and isolation (-5.9). While the sub-scores remain low, there has been a modest improvement across most of these areas – except for isolation, which declined slightly – when compared to the prior month.

“As the Unite States continues to experience the impact of COVID-19, the Mental Health Index™ shows the ongoing negative effect the pandemic is having on American employees’ quality of life and mental health,” said Stephen Liptrap, president and chief executive officer. “Although some people have returned to work and certain industries are experiencing upticks in operations, employers and employees alike remain uncertain and wary about future waves of closures that could hinder the economic recovery.”

Americans express concern about current phase of pandemic
As the country begins to move into the next phase of the pandemic, less than half of people surveyed (47 percent) feel that they have what they need. The most commonly reported need is clearer guidance on how to prevent spreading/getting the virus (26 percent). This is followed by the need for support to deal with anxiety (19 percent).

With a mix of social distancing, self-isolation, and the closure of some businesses, the data shows there is likely to be a change in spending habits after the pandemic. A minority (25 percent) indicate that they will return to prior spending habits quickly after the pandemic.

  • 34 percent are concerned about the risk of infection from being in stores and service areas
  • 24 percent believe that they will be concerned about job security for a while
  • 20 percent indicate that their income has changed
  • 13 percent are not sure about whether they will return to former spending or not
  • 10 percent do not have the will or energy to do things they did before

Employers play an essential role in mental health
There is a strong correlation between scores on the Mental Health Index™ and the individual’s view of how their employer managed health and safety issues during the pandemic. An even stronger correlation is evident between the Mental Health Index™ scores and perception of how well their employer has been supporting the mental health of employees. Thirty-two (32) percent of respondents indicate that their employer has been supporting employee mental health inconsistently, poorly or very poorly during the pandemic. The Mental Health Index™ score for this group ranged from -12.7 for those who indicated inconsistently, to -14.6 for those who indicate mental health being supported poorly to -20.2 for those who indicate very poorly. This compares to -5.4 for those who indicate mental health being supported somewhat well, and 3.5 for very well.

“While employers keep employee physical health and safety top-of-mind during this time, mental health also plays an equally prominent role in employee performance, which ultimately impacts the overall health and productivity of the organization,” said Paula Allen, senior vice president of research, analytics and innovation. “How employees view their employer becomes their reality, and a negative view from the workforce can have a detrimental impact on the company’s brand and reputation. During uncertain times, employers and managers need to frequently communicate with their employees and provide the necessary tools to alleviate stress as much as possible to create a healthier work environment.”

The full U.S. report includes more insight on changes to mental stress, the impact of a positive outlook on one’s emotional state of mind and variations of the Mental Health Index score by demographics, industries and regions. The full U.S. report can be found at

About the Mental Health Index
The monthly survey by Morneau Shepell was conducted through an online survey in English from May 29 to June 9, 2020, with 5,000 respondents in the United States. All respondents reside in the United States and were employed within the last six months. The data has been statistically weighted to ensure the regional and gender composition of the sample reflect this population. The margins of error for the survey are +/- 3.2 percent, valid 19 times out of 20. The Mental Health Index™ is published monthly, beginning April 2020, and compares against benchmark data collected in 2017, 2018 and 2019.

About Morneau Shepell
Morneau Shepell is a leading provider of technology-enabled HR services that deliver an integrated approach to employee wellbeing through our cloud-based platform. Our focus is providing world-class solutions to our clients to support the mental, physical, social and financial wellbeing of their people. By improving lives, we improve business. Our approach spans services in employee and family assistance, health and wellness, recognition, pension and benefits administration, retirement consulting, actuarial and investment services. Morneau Shepell employs approximately 6,000 employees who work with some 24,000 client organizations that use our services in 162 countries. For more information, visit


Heather MacDonald
Morneau Shepell

Mike Jurs