Skip to main content

Company
About us

Company history

Happy, healthy and empowered people are the heart of high-performing organizations

By improving a person’s life and wellbeing, they will be happier, healthier, and ultimately more engaged and productive at work.
Our clients

Leading organizations toward a resilient future

TELUS Health (formerly LifeWorks) empowers people, organizations and communities in ways that keep them strong today and flexible to meet the challenges of tomorrow.

Corporate responsibility

As a global leader in total wellbeing, corporate responsibility is integral to everything we do

Our commitment to corporate responsibility is guided by our purpose – improving lives, improving business.
Investor relations

Company profile

Financial reports & filing

Presentations & events

Annual reports

Corporate governance

Investor news

Shareholder meetings
Resources

Explore resources covering topics under mental, financial, and physical wellbeing.

News & media

Stay up to date with the latest news from LifeWorks, a leading provider of digital and in-person mental health and total wellbeing solutions.

Careers

Search our opportunities today.
Contact us

How can we help you?

Office addresses
Mental health
Total Mental Health

A revolutionary new way to deliver mental health care

Total Mental Health delivers on-demand mental health care that responds to today's challenges.

Book a demo
Wellbeing platform

Wellness

News feed & recognition

Perks & savings

Reporting & insights

TELUS Health (formerly LifeWorks) meets Microsoft teams

The wellbeing solution that employees love to use.

LifeWorks supports your people’s mental, physical, financial and social wellbeing to help them be their best and most productive self.

Book a demo
Employee assistance & wellbeing

EFAP - employee & family assistance program

Telemedicine

Biometric Screening and Flu Vaccination

Organizational wellbeing measures

World-class programs that deliver comprehensive support

LifeWorks: a total wellbeing solution that supports, guides, connects and recognizes employees

Book a demo
Workplace support programs

Depression Care

Structured relapse prevention program

Substance abuse program

Trauma Assist

WorkAssist

Workplace referral program

Building resilient teams and sustainable companies

Specialized mental health and addiction programs prevent absence, disability and workplace performance issues by guiding employees toward recovery.
iCBT - internet-based cognitive behavioural therapy

Professional help anytime, anywhere

AbilitiCBT combines best-in-class technology with our proven methodology and clinical expertise to help those living with mental health challenges.

Critical incident support

Our priority: ensuring you recover quickly

In the aftermath of an incident, our experts will design an immediate, global response that takes care of your people and your business
Workplace absence & disability

Workplace absence & disability management

Absence & disability management software

Workers' compensation

Safety groups - Quebec

Supporting employee wellbeing during remote work and the return to the workplace

Implement the right solutions for a healthy, productive workforce.

Read the article
Children's support solutions

We empower people by supporting their wellbeing

By taking take a unified approach to all aspects of wellbeing — mental, financial, social and physical — LifeWorks supports and empowers people at the most critical moments in their lives.

Student support program

A solution proven to work

Help students manage stress and anxiety, resulting in a meaningful impact on mental health, academic success and retention.
Workplace training & workshops

Retirement planning seminars

Communication & change management

Online training catalogue

We provide a guided journey for positive wellbeing.

Every individual and organization has different wellbeing needs and expectations. We provide a guided journey to the desired wellbeing outcomes.
Benefits administration
Benefits administration

Trust your benefits administration with our advanced technology and 55 years of experience.

Pension & benefits management software

We strengthen organizational resiliency

By supporting the wellbeing of your workforce, LifeWorks delivers results in strategic areas such as engagement, talent retention and productivity. We make your organization stronger and more adaptable for a changing and challenging world.

Book a demo

AI-driven HR management software

Experts who keep learning

We are proud of our depth of expertise and experience in workplace mental health, actuarial and retirement planning, HR and communications strategy, and absence and disability management.

Book a demo
Retirement & financial
Financial wellbeing

Knowledge, behaviour and insights that support security and satisfaction around financial needs.

Book a demo

Design & strategy

Bespoke solutions to improve individual financial wellbeing, while controlling organization cost and risk.

Book a demo

DC & CAP administration

Our flexible system can be used within any plan design to achieve desired outcomes and promote greater employee financial wellbeing.

Book a demo

DB plan administration

With advanced technology and over 50 years of experience, we will manage your plans for the benefit of both employer and employee.

Book a demo

Governance & legal

Empowering informed decisions

Leverage LifeWorks legal support and gain a new level of confidence in making the right decisions. 

Book a demo

Actuarial services

Efficiently meet your regulatory needs for funding and accounting valuations, and use our extended insights to improve resiliency and outcomes for your organization and your plan members.

Book a demo

Investment services

We blend asset allocation insights and manager research with personal investment beliefs to ensure the right investment manager is in place when designing each portfolio.

Book a demo

Outsourced Chief Investment Officer

Delegate your investment management to simplify and strengthen your governance and achieve your objectives.

Book a demo

Risk management & ALM

Working to your objectives and constraints, our expert teams will collaborate to help you control unwanted risks, seize upside potential and reduce unnecessary costs.

Book a demo

Pension risk transfer

We guide transactions to leave you confident in one of the most important decision plan fiduciaries have to make for the plan – with all stakeholders on the same page and benefit security enhanced.

Book a demo

Services for pension regulators

Our multidisciplinary team finds innovative methods to safely administer, restructure and wind up plans when sponsors can no longer support them.

Book a demo

DC, CAP and savings consulting

We help companies contain costs, mitigate risks and operate efficiently – while engaging employees and helping them achieve financial wellbeing

Book a demo
Compensation consulting & total rewards surveys

Executive compensation

Broad-based compensation

Total rewards surveys

Who we are

We value long-term relationships. We treat others the way we want to be treated. We are innovative and entrepreneurial.

Book a demo
Pension & benefits management software

We strengthen organizational resiliency

By supporting the wellbeing of your workforce, LifeWorks delivers results in strategic areas such as engagement, talent retention and productivity. We make your organization stronger and more adaptable for a changing and challenging world.

Book a demo

Retirement planning seminars

Empowering a future of financial wellness

Seminars that equip your plan members with the insights they need to approach retirement with confidence and allow you to maximize the perceived value of your retirement and savings plans.

Book a demo

Login

Login

Resources

Case study

Reducing pension plan’s risks and costs through a deferred vested payout program

September 27, 2018

Case study

Reducing pension plan risk through annuity purchase

September 17, 2018

Reports & ebooks

Understanding mental health, mental illness, and their impacts in the workplace

June 27, 2018

Article

Oh, Canada: Why national firms need a national perspective on HR

May 17, 2018

Reports & ebooks

Navigating Change: 2018 Business Council Skills Survey

April 5, 2018

Reports & ebooks

Total Health: The last piece of the workforce productivity puzzle

January 22, 2018

Reports & ebooks

The stress factor and its impact on employees’ mental and physical health

January 12, 2018

Reports & ebooks

Pension and benefits statistics 2018

January 11, 2018

Reports & ebooks

Human Resources Trends for 2018

October 18, 2017

Reports & ebooks

Managing ‘cognitive hygiene’ to alleviate employee mental health issues and improve business performance

August 21, 2017

Reports & ebooks

Ontario announces new Solvency Funding Framework

May 25, 2017

Reports & ebooks

Human Resources Trends for 2017

February 2, 2017

Reports & ebooks

Pension and benefits statistics 2017

January 12, 2017

Reports & ebooks

Canada Pension Plan 2

October 11, 2016

Reports & ebooks

The next evolution of strategic HR

September 26, 2016

Reports & ebooks

Best practices in absence & disability management

August 11, 2016

Reports & ebooks

Ontario issues consultation paper on solvency funding reform

July 29, 2016

Book

Morneau Shepell Handbook of Canadian Pension and Benefits Plans, 16th edition

July 21, 2016

Reports & ebooks

The Canada Pension Plan

July 6, 2016

Reports & ebooks

Finance Ministers agree to Canada Pension Plan expansion

June 22, 2016

Reports & ebooks

Forgotten decisions: The disconnect between the plan and reality of Canadians regarding health and finances in retirement

June 14, 2016

Reports & ebooks

Changing the landscape of mental health support

June 7, 2016

Reports & ebooks

Depression Care: Helping employers help employees

April 26, 2016

Reports & ebooks

Quebec: Regulation respecting the stabilization provision for private sector pension plans

April 6, 2016